Case Study
Maximizing Profits with Performance Analytics for the Packaging Industry
0 %
increase in equipment uptime
About the Client
A global provider of ready-to-eat food packaging solutions, and recipe formulation for renowned food brands and defense organizations. To overcome challenges with machine real-time visibility and downtime they partnered with ITHENA to implement the iSERV Smart Service Solution. This innovative solution delivered real-time visibility through intuitive dashboards, enabled predictive maintenance, and incorporated SPC control. As a result, the company significantly enhanced operational efficiency, streamlined production processes, and ensured compliance with industry standards, positioning itself for continued success in a competitive market.
0 %
increase in equipment uptime

ITHENA transformed our operations with the iSERV Smart Service Solution, providing predictive maintenance and performance analytics. This solution enabled us to track downtime causes effectively and implement SPC. As a result, we achieved improved equipment uptime, reduced quality issues, faster order dispatch, and increased revenue.
– Plant Head
– Plant Head

Opportunity for Impact
Increase in equipment uptime
0 %
Decrease in quality concerns
0 %
Increase in revenue per additional sales
0 %
Key Challenges Faced
- Lack of real-time visibility & unreliable OEE calculations hindered performance assessments
- Inability to track common downtime causes & conducting SPC analysis on package weights
- Unable to compare operational performance against internal goals and industry standards
Our Solution
ITHENA implemented iSERV, Smart Service solution enabling the customer to be proactive in visualization and eventually tracking the performance of their assets:

Performance Monitoring
Conducting trend analysis and comparing various operational & process parameters to identify patterns, anomalies, and areas for improvement

Predictive Maintenance
Remote monitoring, dashboards, and AI-ML based alerts and alarms to enable quick downtime turnarounds

Enhanced Overall Equipment Efficiency
Real-time machine analytics and seamless ERP integration for precise OEE tracking and production planning

Quality & Compliance Monitoring
Statistical process control (SPC) to monitor production consistency and quality metrics against the benchmarks